Song -
Elbow - One day like this.
Only people who work with me may realise the significance of this song. :)
So, whats been my mission over the past 2 days ?
Getting a house.
I'm 23, bearing like an ethopian on PF Changs buffet on 24. Its getting closer, my hair is getting greyer, and i'm getting grumpier by the day, lord knows, i'll be doing "I don't believe it" in no time.
So whats made me particuarly grumpy today...... the process of buying a house.
I'm informed many years ago, when there was 2 moons, and dinosaurs like Jimmy Saville roamed freely, you approach Mr Bank manager with wife i tow/being towed, and you said.
I earn x amount, wife earns y amount, and they give you z amount.
Now, i've been informed on many occasions that this led you to eat a diet of primarily mince and onions for the forseeable future, with the only entertainment to lead the thrilling adventures of robinson crusoe under the moonlight, because you couldn't afford to turn the 35 watt bulb which hangs over your head.
So lets say for arguments sake, you earnt £5k a year, you could borrow (In a round aboutish figure) £15k. And paid it back at a rate of so much a month. Which in days gone by, may have bought you a similar property to the Mr Mital Kensington Palace residence.
But now its so much more complicated it seems, and the main reason for this is, NO-ONE can afford to be a first time buyer, unless you want to bend over and truely pay for it through the enameled calcium between the gums.
Take for instance a £100,000 house, the depoist for this house, at the standard 25% percentage value of property rate would be £25,000.... And heres my points, a £100,000 house should be in the reach of most people income bracket, partiucarly if living with the t'other half.
But not a soul that i know would even come close to this deposit required. Even with a few years saving.
So who can afford these houses ? One simple answer could be taken from medieval times, the evil Sherriff of Nottingham.
They have the money for the deposits, there houses are already paid off, which leads the fact that they can get some of the less fortunate people to rent the house, and effectivley pay the mortgage off for you, actually making his children obscene amounts of money over the course of their lives.
So thats whats made me grumpy, from all the rich bankers that royally fucked over the banking system, and therefore all the trust paid in it. They're the ones that can make the money off the poor by renting the houses that they can't afford back to them.
Its wrong....
Plain Wrong..
"Meh"
Tuesday, 28 April 2009
Sunday, 26 April 2009
Everybody going to the party, have a real good time.
Song - System of a Down - B.Y.O.B
Morning all!
I don't want to make this into a regular occourance, updating early, or everyday, but i'm waiting to set off to 5-a-side football, so i'm making a relativley productive use of my time.
Last night, I had a few beers, nothing excessive, 7 Cans of Carslberg, and let me be the first to say. I WISH i hadn't. My mouth feels as if a rogue rabid infested pidgeon has flown directly overhead and shit in my mouth from a large height. Possibly after eating a diet of its own excrement/nandos chicken.
Its terrible, i feel lathergic, de hydrated, and generally OMG(Old Man Grumpy, you heard it hear first!). Why do it do it ? I'm sure drinking used to be cooler, and easier when i was younger.
But i feel these days, i cannot be relegated to the cheap "Supermarket Special" beer, which leaves me seeking out more exquisite beers, which unfortunatly lead to being more expensive, and usually have the properties of "Rocket Fuel" But at least they're suitable for Human consumption.
Which unfortunatly leads me to the question. Why do i drink at all ?
All the media hype shows that it should be
1) Make me more confident (Don't think i need this)
2) Tastes greeaaaaaaaaaaaattt (I disagree on the Carslberg)
3) Goes perfect with meals (Beers = Curries, Wine = Rest of it, Spirits = ?)
But on the above things i'm not inclined to agree with all the points, but there is a strange Aura around me, that i Have to drink, maybe its becuase i can't stomach people when they're drunk im not. (And i'm sure the feeling is mutual)
So, i'm going to cut down on the amount of Alcofrol i consume, particuarly in "Hoodie drinking binge sessions", and lead onto a path of self improvement, actually making use of my time. Hell, This might even win a Pulizter Price
Great company though, and fantastic Match of Day/Gears of War/South Park evening!
Remember,
Be Champions!
Morning all!
I don't want to make this into a regular occourance, updating early, or everyday, but i'm waiting to set off to 5-a-side football, so i'm making a relativley productive use of my time.
Last night, I had a few beers, nothing excessive, 7 Cans of Carslberg, and let me be the first to say. I WISH i hadn't. My mouth feels as if a rogue rabid infested pidgeon has flown directly overhead and shit in my mouth from a large height. Possibly after eating a diet of its own excrement/nandos chicken.
Its terrible, i feel lathergic, de hydrated, and generally OMG(Old Man Grumpy, you heard it hear first!). Why do it do it ? I'm sure drinking used to be cooler, and easier when i was younger.
But i feel these days, i cannot be relegated to the cheap "Supermarket Special" beer, which leaves me seeking out more exquisite beers, which unfortunatly lead to being more expensive, and usually have the properties of "Rocket Fuel" But at least they're suitable for Human consumption.
Which unfortunatly leads me to the question. Why do i drink at all ?
All the media hype shows that it should be
1) Make me more confident (Don't think i need this)
2) Tastes greeaaaaaaaaaaaattt (I disagree on the Carslberg)
3) Goes perfect with meals (Beers = Curries, Wine = Rest of it, Spirits = ?)
But on the above things i'm not inclined to agree with all the points, but there is a strange Aura around me, that i Have to drink, maybe its becuase i can't stomach people when they're drunk im not. (And i'm sure the feeling is mutual)
So, i'm going to cut down on the amount of Alcofrol i consume, particuarly in "Hoodie drinking binge sessions", and lead onto a path of self improvement, actually making use of my time. Hell, This might even win a Pulizter Price
Great company though, and fantastic Match of Day/Gears of War/South Park evening!
Remember,
Be Champions!
Saturday, 25 April 2009
The new Era (Consider it like Star Wars trilogys)
In most cases, it thought it would be nice to blog, and list the "Song" i'm listening to at the time of starting to writing, so let this be the beginning of trend.
Song - Tenacious D - Wonderboy
Well, last night, as you can see from the last post, I was "Pretty" fucked off with work. Not just about the amount of work load that is being lumped on us by the "higher management", (You'll realise I like to use a lot of quotation marks, I find if you wish to be interactive. Do the speech marks with your hands whilst reading.)
But there was one situation, now, since October, i've been entrusted to look after one special area of customers, these known as the dreaded "IPS" customers, and in the most part, things have been running smoothly, unless the evil MoDocDocDoc get his hands on the work. (Consider him looking like the evil Mojojojo monkey from the AWESOME Powerpuff Girls)
The basis of this work, is that I have to deal with a different 3rd Party contracter, who are based in an offshore call centre. Which, makes getting the information from them like getting blood from the preverbial stone.
Now, in the best interests of our direct customer, and to give them valid information, I can only decsribe the best course of action as being "Forceful" with them. Not rude, brash or insulting. Just not taking no for an answer, consider myself the Donald Trump/Alan Sugar, of the call centre world.
And last night was no different then any other time, constantly asking "When is this customer going to be connected", now fortuatasly, I have been blessed with a very broad, tres loud, Yorkshire accent since pretty much since i could mention the word Whippet. Which, may i add, comes in very useful for attracting attention from Bar Staff in a club, or shouting for help when there's a call in the queue. PCA's Dead and gone.
But, last night, one of the lower-upper-middle-hierarchy, decided to question my line of approach after my conversation with this 3rd party contracter, describing it as rude, and if she was the person on the other end of the phone, she wouldn't feel very happy about it.
Now, lets take a step back, lets look at the bigger picture, the bits outside the 16:9 Widescreen TV we call o2.
The customer I was fighting for in this situation had been promised on 2 occasions that she would be Yesterday, and the reason i'm phoning Sundeep in India, is because she hasn't been. Because solely of the incompetence of Sunny, and Cherahmed.
So what would have happened if i'd have taken their word for it on the first instance without a thought of investigation. Well, this is loosely based on the chaos theory (See Jurassic Park Ian Malcolm for basic explanation)
Customer isn't happy, because he's been given "less than satisfactory information", customer cancels order, writes a letter to higher level complaints, customer gets good will compensation, filters down through the shit pipe to the people on the bottom level (us), customer is given a ring back and an explanation given, manager needs to authorise re-order, manager to investigate why customer connected (read Ithomso1 to investigate), and several hours are wasted all because I have a loud voice and wanted an answer for our customer.
To quote one Nathan R Jessop "I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the blanket of the very freedom I provide and then questions the manner in which I provide it. I would rather you just said "thank you," and went on your way. Otherwise, I suggest that you pick up a weapon and stand a post."
Which I think summises the situation very well, (However, i do not agree with me being court marshalled) for said offence.
Well, thats a rant out the way, I'll give probably a more "Broader" insight of my life in times to come.
Remember...
Be Champions!
Song - Tenacious D - Wonderboy
Well, last night, as you can see from the last post, I was "Pretty" fucked off with work. Not just about the amount of work load that is being lumped on us by the "higher management", (You'll realise I like to use a lot of quotation marks, I find if you wish to be interactive. Do the speech marks with your hands whilst reading.)
But there was one situation, now, since October, i've been entrusted to look after one special area of customers, these known as the dreaded "IPS" customers, and in the most part, things have been running smoothly, unless the evil MoDocDocDoc get his hands on the work. (Consider him looking like the evil Mojojojo monkey from the AWESOME Powerpuff Girls)
The basis of this work, is that I have to deal with a different 3rd Party contracter, who are based in an offshore call centre. Which, makes getting the information from them like getting blood from the preverbial stone.
Now, in the best interests of our direct customer, and to give them valid information, I can only decsribe the best course of action as being "Forceful" with them. Not rude, brash or insulting. Just not taking no for an answer, consider myself the Donald Trump/Alan Sugar, of the call centre world.
And last night was no different then any other time, constantly asking "When is this customer going to be connected", now fortuatasly, I have been blessed with a very broad, tres loud, Yorkshire accent since pretty much since i could mention the word Whippet. Which, may i add, comes in very useful for attracting attention from Bar Staff in a club, or shouting for help when there's a call in the queue. PCA's Dead and gone.
But, last night, one of the lower-upper-middle-hierarchy, decided to question my line of approach after my conversation with this 3rd party contracter, describing it as rude, and if she was the person on the other end of the phone, she wouldn't feel very happy about it.
Now, lets take a step back, lets look at the bigger picture, the bits outside the 16:9 Widescreen TV we call o2.
The customer I was fighting for in this situation had been promised on 2 occasions that she would be Yesterday, and the reason i'm phoning Sundeep in India, is because she hasn't been. Because solely of the incompetence of Sunny, and Cherahmed.
So what would have happened if i'd have taken their word for it on the first instance without a thought of investigation. Well, this is loosely based on the chaos theory (See Jurassic Park Ian Malcolm for basic explanation)
Customer isn't happy, because he's been given "less than satisfactory information", customer cancels order, writes a letter to higher level complaints, customer gets good will compensation, filters down through the shit pipe to the people on the bottom level (us), customer is given a ring back and an explanation given, manager needs to authorise re-order, manager to investigate why customer connected (read Ithomso1 to investigate), and several hours are wasted all because I have a loud voice and wanted an answer for our customer.
To quote one Nathan R Jessop "I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the blanket of the very freedom I provide and then questions the manner in which I provide it. I would rather you just said "thank you," and went on your way. Otherwise, I suggest that you pick up a weapon and stand a post."
Which I think summises the situation very well, (However, i do not agree with me being court marshalled) for said offence.
Well, thats a rant out the way, I'll give probably a more "Broader" insight of my life in times to come.
Remember...
Be Champions!
Labels:
a few good men,
broadband,
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grumpy,
man,
management,
old,
work,
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Friday, 24 April 2009
The Beginning of an era.
Today,
With much inspiration by my good friend Gibbers ( http://thegibshow.blogspot.com )
I have decided to start writing a Blog, with the idea to not only create an on going account of my Thoughts/Views/Opinions, but also a way to vent anger about things that happen in my everday life.
Now, presumbaly, today must have been a pretty grumpy day, and indeed it was. When i actually get out of work, i'll come home to do a massive post in one day.
With much inspiration by my good friend Gibbers ( http://thegibshow.blogspot.com )
I have decided to start writing a Blog, with the idea to not only create an on going account of my Thoughts/Views/Opinions, but also a way to vent anger about things that happen in my everday life.
Now, presumbaly, today must have been a pretty grumpy day, and indeed it was. When i actually get out of work, i'll come home to do a massive post in one day.
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